Navigate IT & Telecoms offers a range of IT & Computer services to SMEs, whatever your company’s requirements. Our ethos is to provide the same best of breed IT service to all of our customers, whether you are a small firm with 3 PCs, or a much larger concern with over 300 users. Amongst the services we offer are:
IT Managed Support Contracts
We offer our customers a range of comprehensive managed service offerings which give you a certain number of hours of IT support and consultancy time per year, so you can pick the level that is suitable for your IT needs. The cost of the support contract is billed monthly, in order to help your cash flow, but the IT support hours can be used for anything during the year from changing a printer cartridge to building a new server. This can dramatically reduce the amount of time and money spent keeping your company’s IT systems running.
Network Design Support & Implementation
Corporate networks can be anything from a few machines sharing files to major solutions covering large geographical areas, Navigate IT & Telecoms has expertise in the design, support and implementation of all shapes and sizes of network, and provides the crucial balance between price, functionality and reliability.
Network Security
In the ever changing IT world the protection of network infrastructure and information is a vital consideration for all businesses. Navigate IT & Telecoms has security expertise in order to ensure that your data remains protected from the outside world.
Wireless Networks
Recent advances in wireless technology have seen it become a viable network medium for businesses with limited budget or premises where cabling is not an option. Navigate IT & Telecoms is now routinely installing wireless networks into customer premises to provide simple, secure and unobtrusive connectivity to businesses.
In addition, we have developed our own wireless hotspot system which we have already installed into many hotels, cafes and other businesses in the tourism and leisure industry across the region. Our system provides full wireless internet access for your guests in their own accommodation and in public areas. A customized login page will reflect the visual identity of your business, and allows you to display guest information and promote additional services. Our ticket printer creates a unique code for each of your guests, giving them internet access for a set amount of time. This also gives you the option of setting a charge for internet access which can then be added to your guests’ bills if desired. Call us now for more information on how to provide this service to your guests and customers.
Hardware & Software Sales and Support
At the heart of every IT solution is the hardware & software, which is often overlooked and taken for granted. Navigate IT & Telecoms is not brand specific, however we are committed to supplying only proven quality & excellent value hardware & software. We do not push one brand only, but rather we suggest the best solution to fit a customer’s requirements, depending on the project build, requirement, and of course the customer’s budget.
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Network Monitoring
Navigate IT & Telecoms offers a 24 hour remote network monitoring service, which means that we are able to identify problems on your network before you even realise there is a problem. For our IT Managed Support Contract customers, this is offered as an included service. We also offer a specific network monitoring contract for those customers who wish to have the comfort and security of knowing engineers are monitoring their network, but who do not have an IT support contract.
Disaster Recovery
Data and your IT solution are becoming, or are already, the most important tool you have in the modern office, but what if something goes wrong and you lose your server? Or your network? Or even everything? In the event of a partial or total loss of data, our experts are on hand to get you back up on your feet as quickly and seamlessly as possible. We will try where possible to recover as much of your data as possible. Of course prevention is the best option and our engineers and consultants have a wide range of experience to advise on the best disaster prevention and recovery strategy.
- IT Managed Support Contracts
- Bespoke Network Design, Support & Implementation
- Secure Wireless Networks